Shipping policy
Thank you for shopping with Old Money Essentials. This policy outlines how we handle and deliver your orders.
1. Shipping Destinations
We currently ship across India. Please ensure your address is within our serviceable zones.
2. Order Processing
Once your payment is confirmed, we aim to dispatch your order within [Insert Number] business days. Processing may take longer during peak seasons or unforeseen delays.
3. Shipping Partners
We partner with trusted couriers like [Insert Names e.g., Delhivery, FedEx, India Post] to ensure timely delivery. The courier used depends on your location and the package weight.
4. Shipping Charges
Shipping rates are calculated based on:
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Package weight
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Delivery location
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Chosen shipping method (Standard or Express)
5. Estimated Delivery Times
From the date of dispatch: 2 to 3 days
Note: These are estimates and actual delivery times may vary due to external factors like weather or transport delays.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your shipment in real time.
7. Delivery Issues
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Lost/Damaged Packages: Contact us at info@oldmoneyessential.com or call +91 63593 97575 with your order number and issue details. Include photos if applicable.
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Incorrect Address: Please double-check your shipping address before placing an order. We are not responsible for failed deliveries due to address errors. If the package is returned, reshipping charges will apply.